Reference

Terms Conditions You Agree to When You Open an Account

When you register with 7d77, you accept the terms that govern your account, deposits through bKash, Nagad and Rocket, withdrawals, game access and support. Read through the clauses below so you know what we ask of you and what you can expect from us.

Account eligibility rulesDeposit & withdrawal termsGame access policiesDispute resolution stepsPolicy update notices
7d77 Terms Conditions You Agree to When You Open an Account
QUESTIONS & HELP

How to Reach Us About These Terms

If any clause is unclear or you need help understanding your rights and obligations, our support team can walk you through the relevant section. Contact us by live chat for immediate answers, send an email for detailed queries, or check the account-help centre for written explanations of common term-related questions.

Live Chat Open the chat widget in the bottom corner of any page and ask your terms question; our team will explain the clause and what it means for your account in plain language.
Email Support Send your terms query to our support inbox and we will reply with a detailed breakdown of the relevant policy section, usually within a few hours during business days.
Account Help Centre Browse our written guides on account eligibility, deposit rules, withdrawal verification and dispute steps; each article links to the exact terms clause it explains.
POLICY PRACTICE

How We Apply These Terms Day to Day

Terms only matter if we enforce them consistently and fairly. We verify every withdrawal request to confirm it matches the account holder, block duplicate or fraudulent registrations to protect the platform, notify you by email or in-account message when we update a clause, and keep support logs so we can resolve disputes with a clear record of what was said and when.

Account Verification

We check identity documents and payment-account ownership before approving your first withdrawal; this protects your funds and ensures the person requesting the payout is the account holder.

Fair Enforcement

If we suspect a terms breach, we investigate before taking action and give you a chance to explain; account suspensions include a clear reason and a path to appeal if you believe the decision was wrong.

Update Transparency

When we change a terms clause, we highlight the edit in the updated document and send a notification to your registered email so you can review the new wording before your next login.

Dispute Records

Every support conversation about a terms issue is logged and visible to you in the account-help section; this record helps both sides stay aligned and speeds up resolution if the dispute escalates.

Terms & Conditions FAQ

You must be of legal age in your jurisdiction and reside in a region where online gaming is permitted by local law; we do not verify this on your behalf, so confirming eligibility is your responsibility before you register.

If we close your account for violating the terms, any remaining deposit balance will be returned to the bKash, Nagad or Rocket account you used to fund it, minus any fees or amounts tied to the breach.

No; we hold all withdrawal requests until you upload the required identity and payment-account documents and our team confirms they match your registration details, usually within one business day.

We send an email notification to your registered address and display an in-account banner highlighting the updated clause; continuing to use the platform after the notice means you accept the new wording.

Contact our support team by live chat or email, explain why you believe the decision was incorrect, and provide any evidence that supports your case; we will review the dispute and reply with our findings and next steps.

Yes; the same account agreement covers all products on the platform, including slots, live tables, crash games and our cricket and football sportsbook markets, so one set of rules governs your entire experience.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.